Mondelez's Kinh Do mooncake brand used new tech to create a user-driven digital experience around the Mid-Autumn Moon Festival in Vietnam. The novelty of the activation — turning old Moon Festival memories into animated clips — interested consumers and helped the effort exceed KPIs. It also did so in a way that enables consumers to leverage digital tools to come together at a time when the pandemic is still upending in-person holiday gatherings and traditions.
"This year — more than ever given the current pandemic — celebrating the season with loved ones is vital in upholding the stories of cherished moments in years gone by. Mondelez is proud to uphold those values by enabling consumers to revisit, personalize and share those cherished memories," Simon Crowther, Vietnam marketing director at Mondelez, said in a statement.
Mondelez's creative and data agency partners, Publicis and Digitas Vietnam, respectively, were able to team with Tel Aviv-based AI company D-ID on the activation, demonstrating how agency holding companies can use their scale to find tech partners to elevate campaign experiences. D-ID has previously partnered with Warner Bros. Pictures and India's leading short-video app Josh, per the release.
Personalization has been used in the marketing of other Mondelez brands, including flagship cookie brand Oreo. However, even as personalization has been a priority for marketers for years, many continue to struggle with the technology used for its implementation. Mondelez's partnership with its agency partners and an AI/ML startup seemed to have alleviated some of those issues for its Kinh Do brand.
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While firmly in a boom time — U.S. spending on retail media doubled between 2020-21 — the category contends with saturation and bumpy transitions.
Celeb-studded campaigns and newcomer categories like cryptocurrency represent an eye on a future less bogged down by today's doom-and-gloom.
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